Returns & Exchanges
At SportHub, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange it within 30 days of purchase. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your SportHub account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all protective wraps and equipment manuals are included to prevent damage during transit.
- 3.Drop Off Shipment
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a home pickup through our logistics partner.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of your sports gear, we will process your refund or exchange within 5-7 business days to your original payment method.